Returns & Guarantees

What is the LifeWave Money Back Guarantee?
RETAIL/PREFERRED CUSTOMERS Initial Order Money Back Guarantee (90-day hassle-free trial) – Only available for first-ever order of products. The Customer must contact LifeWave Customer Service to request a refund within 90 days of the shipping date for their order. We will provide a full refund (excluding shipping). They do not need to return anything to LifeWave. ​

BRAND PARTNER Initial Order Money Back Guarantee (30-day risk-free trial) – Only available for first ever order. The Brand Partner must contact LifeWave Customer Service to request a refund within 30 days of the shipping date for their order. We will provide a full refund (less shipping). They can use one of any of the product names contained in the enrollment order but must return everything else in unopened, resalable condition with a Return Merchandise Authorization number.

RETAIL/PREFERRED CUSTOMER & BRAND PARTNER Return Policy (30 days) – Available on any order that does not meet the above specifications. They must contact LifeWave Customer Service to request a refund within 30 days of the shipping date for their order. We will provide a full refund (excluding shipping). They must return all products in unopened, resalable condition with a Return Merchandise Authorization number.